At Tommy Nippon, we aim to deliver your orders quickly, safely, and efficiently. Please read the shipping guidelines below.
1. Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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During high-volume periods or holidays, processing time may be slightly longer.
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If any item is out of stock, we will contact you immediately.
2. Shipping Origins
We ship orders from both:
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Pakistan
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Japan
Your order may be shipped from either location depending on product availability.
3. Shipping Methods
We use trusted courier services such as:
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DHL
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FedEx
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Japan Post
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TCS / Leopard Courier
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EMS / Other international couriers
Once your item ships, you will receive a tracking number.
4. Estimated Delivery Time
Delivery times may vary based on location and customs clearance.
Domestic (Pakistan)
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2–5 business days
Asia
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5–10 business days
International Shipping
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7–15 business days
These are estimated timelines; actual delivery may vary depending on customs, shipping conditions, and courier delays.
5. Shipping Charges
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Shipping fees depend on product weight, destination, and courier service.
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Shipping cost will be shown at checkout or provided during order confirmation.
6. Customs, Taxes & Import Duties
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Customers are responsible for any customs fees, import taxes, or duties charged by their country.
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Tommy Nippon is not responsible for delays caused by customs inspection.
7. Incorrect or Incomplete Address
We are not responsible for delays or lost packages caused by:
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Incorrect shipping address
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Missing contact information
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Customer unavailability at the delivery location
Please double-check your shipping details before placing an order.
8. Package Loss or Delay
If your parcel is significantly delayed or appears lost:
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Contact us immediately with your order details.
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We will assist you in tracking or resolving the issue with the courier.
9. Contact Us
For any questions regarding shipping, reach out to us:
📧 tommynippon064@gmail.com
📱 +92 321 7539515 (Pakistan & WhatsApp)
📱 +81 80 4338 7860 (Japan WhatsApp)